FAQs

Concessions purchased at the Holland Performing Arts Center may be taken into the Concert Hall for all Omaha Symphony performances.

All events held in the Strauss Performing Arts Center must adhere to the UNO Food Policy and as such, outside food and drink is prohibited.

Venue goes cashless

To have a consistent policy for all of our venues, the Orpheum Theater, Steelhouse Omaha and Holland Center are going cashless on August 5.

• Card will be the only accepted payment for food and drinks, including at the Holland’s restaurant, Zinc.
• You can convert your cash to a Visa ReadyCARD for free at the Holland Welcome Center or the house manager’s desk at the Orpheum.
• Your Visa ReadyCARD can be used at the Holland, Orpheum, Steelhouse Omaha, and anywhere that accepts prepaid debit cards.

How it works:

• Go to wallet.ticketomaha.com.
• Log in with same account credentials you used to purchase tickets on Ticket Omaha.
• You can share tickets immediately after purchase thanks to the revolving QR code (but no screenshots or printing).
• More information about True Tickets at TicketOmaha.com
  
  The Ticket Omaha app will no longer be available after June 30, 2023

Although attending the Omaha Symphony is often a special occasion, tuxedos and evening gowns are not required. Most concertgoers dress in business or semi-casual attire. Wear whatever makes you comfortable!

For a full outline of what you can expect while attending an Omaha Symphony performance, read our Patron Guide here.

For the respect and consideration of all Omaha Symphony patrons, children under age 5 are admitted only to our Family Series concerts, select Movies Series concerts, the Physicians Mutual Omaha Symphony Christmas Celebration, and select Education concerts. All patrons attending an Omaha Symphony concert must have a ticket.

Applause at Omaha Symphony performances is meant both as a greeting and to show appreciation for the artists. Traditionally, patrons applaud to greet the concertmaster and again to greet the conductor and/or soloists. Once the performance begins, you'll notice that many musical works have three or more movements/sections. A short pause often follows each movement. It is customary to refrain from applauding during these pauses. After the final movement of a work, applaud to your heart’s content. You may also applaud when the conductor either turns around or steps off the podium. If all else fails, you can always wait for the rest of the audience to begin clapping.

The use of still, video and digital cameras, or audio recording equipment is strictly prohibited during performance times.

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The Holland Performing Arts Center is accessible to everyone under the criteria established by the Americans with Disabilities Act (ADA). Requests for accommodations should be made when purchasing tickets. More information about accessibility can be found here.

For our neurodivergent patrons and companions check out our Social Narrative for a step-by-step guide for your experience here.

The Omaha Symphony is dedicated to giving families on the Autism Spectrum fun and enriching experiences. It is at the forefront of our mission to create an inclusive and welcoming environment for anyone who wants to engage with music, and we look forward to building upon our work together. Our efforts have been recognized by Autism Action Partnership, which has acknowledged the Omaha Symphony as a COMPASS Partner.

For more information about accessibility at the Holland Performing Arts Center click here.

The Holland Performing Arts Center has a variety of parking options. Street meters are free after 9 p.m. on weekdays, and free on Sundays, while paid parking can be found in nearby garages and surface lots. The most convenient paid parking areas are the Omaha Park Eight Garage located adjacent to the hall on the corner of 13th & Dodge Streets and the All Right parking lot at 12th & Dodge Streets.

The drop-off zone is located on the south side of the Holland Center on Douglas Street. Courtesy wheelchairs are available and can be requested upon arrival by asking security or an ambassador.

Due to downtown construction, we will no longer be able to offer pre-paid valet, however, valet may still be available on a limited basis.

Check this link for information about nearby bus routes.

The Strauss Performing Arts Center is located on University Drive North between the Criss Library and the Milo Bail Student Center, parallel to Dodge Street.

Parking lots D, E, F, and M are the closest options and will not require parking permits on the day of the event. We will also have posted signs but be sure to arrive early.

Handicap parking can be found in Lot E (just west of Strauss) and Lot M (south of the Criss Library).

Download this map for detailed view.

You're in luck! If you have a smartphone, the digital program and everything you might possibly need is just a few clicks away. You can access the digital program by following one of the listed steps below:

1. Download the Omaha Symphony App and tap the program icon.

2. Text PROGRAM to 833-448-0156.

3. When you arrive at the concert, point your camera at one of the QR codes you see for an instant link.

You may also print your program at home from the concert page on our website.

We also offer a condensed printed program at all concerts - just find our table in the lobby!

The amazing thing about going digital is that we can include so much more information that will make your concert experience better. Information such as:

• Welcome letter from our CEO, Music Director, or other leadership.
• Detailed program of tonight's concert.
• Detailed program notes for each piece.
• Musician and guest artist biographies with pictures.
• Concert sponsors.
• Leadership biographies and information.
• Board of Directors and Governing Members.
• Guilds.
• Omaha Symphony staff.
• Upcoming performances.
• Omaha Symphony supporters.
• Link to our donation page.
• Frequently Asked Questions.
• Student Rush Tickets.